M888bet Privacy Policy – Your Data Is Safe With Us

1Introduction

M888bet takes your privacy seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information. It applies to all m888bet services, websites, and mobile applications.

We believe every user should have full control over their own data. That's why we are always transparent about what information we hold and how it is used.

This Privacy Policy has been prepared in accordance with applicable Bangladeshi law and international data protection standards. By using m888bet's services, you agree to this Policy. If you disagree with any part of it, please get in touch with us.

2What Information We Collect

M888bet collects only the information necessary to deliver our services — nothing unnecessary is requested. A full breakdown of our data collection practices is provided below.

Information Collected at Registration

• Full Name (as shown on National ID)
• Date of Birth (for age verification)
• Mobile Number and Email Address
• Residential Address
• Preferred Language & Currency

Information Collected During Identity Verification (KYC)

• Scanned copy of National ID or Passport
• Selfie Photo (for verification against your identity document)
• Proof of Address (utility bill or bank statement)

Financial Transaction Information

• Mobile Banking Number (Mobile Pay/Nagad/Rocket)
• Transaction History & Amounts
• Withdrawal & Deposit Records

Automatically Collected Information

• IP Address & Device Type
• Browser Type & Operating System
• Login timestamps and activity logs
• Data Collected via Cookies & Tracking Technologies

3How Your Information Is Used

M888bet uses your data solely for the purposes listed below. We never use your information for advertising or unrelated purposes.

Marketing Communications

If you have opted in to receive promotional messages, we will keep you informed about special offers, bonuses, and updates. You may withdraw this consent at any time.

4How Long We Retain Your Data

M888bet retains your data only for as long as necessary. Your information remains in our systems while your account is active. Even after account closure, certain data may be retained for a specified period in accordance with regulatory requirements.

• Account Information: Retained for up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years in compliance with AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Data: 30 days to 2 years, depending on the type of cookie.
• Support Contact: Up to 3 years from the date of last contact.

5Sharing Information with Third Parties

M888bet does not sell your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services.

When Your Data May Be Shared

• Payment Processors: Only the financial information necessary to process transactions.
• KYC Verification Services: Technology partner engaged for identity verification purposes.
• Legal Authorities: Under a court order or government directive.
• Fraud Prevention: Security partner engaged to detect and flag suspicious activity.

What We Don't Do

• Selling your data to advertising companies.
• Sharing data with competing platforms.
• Adding you to marketing lists without your consent.
• Transmitting data to social media platforms.

All third-party partners are contractually bound to uphold our privacy standards and may only use your data for the specific purpose for which it was shared.

6Cookie Policy

The m888bet website uses cookies — small text files stored on your device that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and site security. The site cannot function properly without these.
• Performance Cookies: To monitor site speed and performance.
• Functionality Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable non-essential cookies through your browser settings. Please note that turning off certain cookies may affect some features of the site.

7Your Rights

Every registered user on m888bet has the following rights regarding their personal data.

8Children's Privacy

M888bet is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. Any account found to belong to a minor will be suspended immediately and all collected data will be deleted.

If you believe a minor has registered on our platform, please notify us immediately at support@m888bet.co.

9Security Measures

M888bet uses industry-leading technology to keep your data secure. Our security infrastructure is continuously monitored and updated.

Technical Safeguards

• 256-bit SSL/TLS encryption on all data transfers.
• Data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Instant alerts for suspicious login attempts.
• Regular security audits and penetration testing.

Administrative Safeguards

• Only authorized personnel have access to user data.
• All staff are required to sign a Non-Disclosure Agreement (NDA).
• Regular staff training and awareness programs.

Please note that no method of transmission over the internet is 100% secure. If you notice any suspicious activity on your account, contact us immediately.

10Privacy Policy Updates

M888bet may update this Privacy Policy as needed. In the event of changes, we will take the following steps:

• The date and details of any changes will be published on the website.
• You will be notified of significant changes via your registered email or SMS.
• At least 14 days' advance notice will be given before any major changes.

Continued use of m888bet after any changes have been made will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

11Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to get in touch.

• Email: support@m888bet.co
• Live Chat: Chat icon in the bottom corner of the website (active 24/7)
• Response Time: Average 2 minutes on live chat, within 24 hours by email